Get in Touch

Our dedicated support team is available 24/7 to assist you with any questions or concerns about your Online Caisno Canada experience.

Live Chat

Get instant help from our support team

Available 24/7

Email Support

support@onlinecaisnocanada.com

Response within 2 hours

Phone Support

1-800-CAISNO-CA (1-800-224-7662)

24/7 Toll-Free

Head Office

123 Maple Street, Suite 456
Toronto, ON M5V 3A8
Canada

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Frequently Asked Questions

Find quick answers to common questions

How do I create an account?

Creating an account is simple! Click the "Register" button in the top right corner, fill out the registration form with your details, verify your email address, and you're ready to start playing.

Are the games fair and random?

Yes! All our caisno games use certified Random Number Generators (RNG) that are regularly tested by independent auditors to ensure fair play and random outcomes.

Is my personal information secure?

We use 256-bit SSL encryption to protect all your personal and financial information. We also follow strict privacy policies and never share your data with third parties.

Can I play on my mobile device?

Yes! Our platform is fully responsive and optimized for mobile devices. You can play all our games on smartphones and tablets with the same quality experience as desktop.

What should I do if I have a gambling problem?

We take responsible gaming seriously. If you need help, please visit our Responsible Gaming page for resources and tools, or contact our support team for assistance with setting limits or self-exclusion options.

How quickly do you respond to support requests?

Our live chat is available 24/7 for immediate assistance. Email support typically responds within 2 hours, and phone support is available around the clock for urgent matters.