Privacy Policy

1. Introduction

Online Caisno Canada ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Date of birth and age verification details
• Account credentials and security information
• Payment and transaction information
• Gaming preferences and activity data

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system and platform
• Website usage and navigation patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our caisno services
• Processing transactions and managing your account
• Ensuring security and preventing fraud
• Complying with legal and regulatory requirements
• Improving our services and user experience
• Sending important updates and communications
• Marketing and promotional activities (with consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement robust security measures to protect your information:

• 256-bit SSL encryption for data transmission
• Secure servers and data centers
• Regular security audits and monitoring
• Access controls and authentication systems
• Employee training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Restrict or object to certain processing activities
• Data portability and transfer rights
• Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements
• Prevent fraud and ensure security

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will take steps to delete the information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: